Lumis Service Terms
Effective Date: August 4, 2025
Table of Contents
Summary
| Section | What You'll Find |
|---|---|
| A. Definitions | Basic terms used throughout the agreement with specific meanings |
| B. Account Terms | Requirements for having an account with Lumis |
| C. Acceptable Use | Rules you must follow when using Lumis services |
| D. User-Generated Content | Your rights and responsibilities regarding content you create |
| E. Data Privacy | How Lumis handles your IM and email data and private information |
| F. Copyright Policy | How Lumis responds to copyright infringement claims |
| G. Intellectual Property | Lumis' rights in its website and services |
| ... | ... |
A. Definitions
Short version: We use specific terms throughout this agreement that have particular meanings. Understanding them will help you interpret these terms.
"Account" means your registered account with Lumis, representing your legal relationship with us.
"Agreement" collectively refers to these Service Terms, our Privacy Policy, and any other rules, policies, or procedures we publish on our website.
"Beta Previews" refers to software, services, or features identified as alpha, beta, preview, early access, or evaluation versions.
"Content" includes all materials displayed or transmitted through the Service, including but not limited to text, data, messages, and software. "User Content" means content created or uploaded by users. "Your Content" refers to content you create or own rights to.
"Lumis," "we," or "us" refers to Lumis Inc., including our affiliates, directors, employees, and agents.
"Service" means Lumis' applications, software, products, and services, including integrations with Telegram, Slack, Gmail and any Beta Previews.
"User," "you," or "your" refers to any individual or entity accessing or using the Service, or directing its use. Users must be at least 13 years old.
B. Account Terms
Short version: You're responsible for your account security and activities under your account.
1. Account Creation: To use Lumis, you must have a valid email account and authorize Lumis to access your Im or email. You must provide accurate information during setup.
2. Account Responsibility: You are responsible for all activities conducted through your Lumis account. You must maintain the security of your IM or email credentials, as they control access to Lumis.
3. Eligibility: You must be at least 13 years old to use Lumis. By using Lumis, you represent that you have the legal capacity to enter into this Agreement.
4. Account Limits: Individual users may maintain one Lumis account. Organizations may have multiple user accounts under a single organizational plan, subject to plan limits.
5. Organizational Accounts: If you create an account on behalf of an organization, you represent that you have authority to bind that organization to these terms.
C. Acceptable Use
Short version: Use Lumis in a way that complies with laws and doesn't harm others or the service.
1. Permitted Use: You may use Lumis only for lawful purposes and in accordance with this Agreement.
2. Prohibited Activities: You agree not to:
- Use Lumis to violate any law, regulation, or third-party rights
- Interfere with or disrupt the Service or its security
- Attempt to access unauthorized data or accounts
- Use Lumis to send spam or unsolicited messages
- Reverse engineer, decompile, or attempt to extract Lumis' source code
- Use Lumis in a way that could damage, disable, or overburden the Service
D. User-Generated Content
Short version: You own your content, but grant Lumis necessary rights to provide the service.
1. Content Ownership: You retain all rights to your Content in your IM or email. This Agreement does not transfer ownership of your Content.
2. License Grant: You grant Lumis a limited, non-exclusive license to access, process, and display your Im or email content solely to provide the Service, including:
- Analyzing messages to identify important information
- Generating summaries and notifications
- Storing data temporarily to provide features
- Displaying relevant content within Lumis' interface
3. Content Responsibility: You are solely responsible for your Content and ensuring you have rights to share it through Lumis.
E. Data Privacy
Short version: Lumis treats your IM or email data as confidential and only uses it to provide the service.
1. Data Access: Lumis accesses your IM or email data only as necessary to provide features you've enabled, and in accordance with our Privacy Policy.
2. Confidentiality: Lumis treats your IM or email data as confidential and implements reasonable security measures to protect it.
3. Data Retention: Lumis retains your IM or email data only for as long as necessary to provide the Service or as required by law. You can request data deletion by canceling your account.
4. Data Sharing: Lumis does not sell your IM or email data to third parties. We may share data with service providers who assist us in operating the Service, subject to confidentiality obligations.
F. Copyright Policy
Short version: Lumis respects copyright law and will respond to valid infringement claims.
If you believe that content accessed through Lumis infringes your copyright, please contact us with a detailed notice containing the following:
- Identification of the copyrighted work you claim has been infringed
- Identification of the material that is claimed to be infringing
- Your contact information, including address, telephone number, and email
- A statement that you have a good faith belief that the use is not authorized by the copyright owner
- A statement that the information in the notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner
- Your physical or electronic signature
Lumis will respond to valid notices by removing or disabling access to the infringing material and may terminate accounts of repeat infringers.
G. Intellectual Property
Short version: Lumis owns its service and brand, while you retain rights to your content.
Lumis retains all intellectual property rights in the Service, including software, algorithms, trademarks, logos, and content created by Lumis. This Agreement does not grant you any rights to Lumis' intellectual property except as necessary to use the Service as permitted.
H. API Terms
I. Beta Previews
J. Fees and Payment
- 1. Subscription Plans and Fees
- Lumis offers different subscription plans ( Trial, Basic, Pro, and Team plans).
- Details regarding features, pricing, and limitations are provided on the official website or subscription page.
- Users must review and confirm the applicable price, billing cycle, and usage limits when selecting a subscription plan.
- 2. Payment Method
- All payments are processed via Stripe, a third-party payment service provider.
- Users must provide valid payment information and ensure it remains accurate, complete, and up to date.
- By submitting payment, the user authorizes Lumis to charge the applicable fees via Stripe for each billing cycle.
- 3. Automatic Renewal
- Unless canceled before the end of the current billing cycle, all subscriptions will automatically renew and fees will be charged to the registered payment method.
- Users may manage or cancel their subscription at any time in the account settings.
- 4. Free Trial and Usage Limits
- Lumis may offer a free trial or limited free usage for new users.
- Once the trial period or free quota ends, the user will no longer be able to access the full functionality unless they upgrade to a paid subscription plan.
- Free trials do not automatically convert into paid subscriptions unless the user explicitly upgrades and completes payment.
- 5. Upgrades and Downgrades
- Users may upgrade their subscription at any time. Upgrade fees will be prorated based on the remaining billing cycle.
- Subscription downgrades will take effect in the next billing cycle. No refunds or credits will be issued for the current cycle.
- 6. Refund Policy
- Except as required by law or explicitly promised by Lumis, all fees are non-refundable once paid.
- If the service experiences a major outage or becomes unavailable, users may contact Lumis Support for case-by-case resolution.
- 7. Price Adjustments
- Lumis reserves the right to adjust subscription prices and features at any time.
- Price changes will take effect in the next billing cycle, and users will be notified in advance within a reasonable timeframe.
- If the user does not agree to the adjustments, they may cancel their subscription before the new billing cycle begins.
- 8. Taxes
- Subscription fees may not include applicable taxes.
- Users are responsible for any taxes required by local laws and regulations.
K. Cancellation and Termination
L. Communications
M. Disclaimer
N. Liability Limitation
O. Indemnification
P. Changes to These Terms
Q. Miscellaneous
Help and Support
If you have questions about these Terms of Service, please contact us.